FaceTime is a special software developed by the Apple company for Macs and iOS devices to provide users with face-to-face video calling feature. It makes possible to perform video calls with anyone who has the same application. A Wi-Fi connection is a must! In the majority of cases, one never faces issues with the work of this software. However, the complaints like “Why can’t I call my friend?” still appear. Are you one of those guys having problems with connecting your MacBook Pro, iMac, MacBook Air, or iOS device to FaceTime?
Before moving on and hurrying up to the conclusions, make sure your device IS on the list of those FaceTime is compatible with:
One day, you may find your FaceTime telling it is no longer available. What the hell does it mean? A user may experience one of the problems listed below:
So, your FaceTime is unavailable, and none of the reasons listed above characterize your situation. What’s the deal then? Explore several more reasons why the app may fail or freeze.
As far as FaceTime is compatible with both Apple computers and iOS devices, look at the possible solutions for each scenario. In case the app keeps crashing on your iPhone, you may take one of the following stages:
In case of continuous failures, go the official Apple Store nearby or just contact their support online.
Now, look at the things one may try if FaceTime is not ringing on Mac.
Do you have any problems with settings? Are there any issues with incoming and outgoing calls? To start receiving phone calls on the Apple computer again, you should try taking the offered steps:
Part of these instructions works for iOS devices as well.
Imagine a situation when you can’t hear a sound from the FaceTime app when you actually should. It’s one thing if a speaker is damaged. Then, the professional service is required. In some less severe cases, the options listed below may help.
In case of the absent video in FaceTime, it is easy. Just repeat some of the steps described below. The first one is, of course, to check whether the camera is enabled for the FaceTime application. Both FaceTime and camera should be turned on in Settings –> General –> Restrictions. The next thing to do is to try replacing a Wi-Fi connection and the cellular network and vice versa. Mind that various firewalls, routers, and security tools may limit Internet access. After that, check the phone number/email address depending on the device you’re using. Watch the date and time settings as explained above.
The last two things to try in all cases of FaceTime failure are rebooting the target device and updating the current version of operating system.
One more bonus trick for Mac owners exist. You should try it as a measure of last resort. Only after that, turn to the official Apple support or nearest store. Perhaps, changing Apple computer’s DNS settings to Google’s open DNS will solve the problem.
With this universal guide, you will quickly and easily solve any problems with FaceTime on Mac or iOS device!